I. The Certification and related Credit Sunward Got:

1. In 2002, the company won the Certification of National “863 Torch Project”.
2. In 2003, Sunward static pile driver won the Second-class Prize for National Science and Technology Progress.
3. In 2004, Sunward won the credit of Top 100 High-tech Enterprises with the Strongest Competition of China.
4. In 2004, Sunward won the title of Famous Trademark of Hunan Province.
5. In 2005, Sunward won ISO9001 Quality Management System Certificate issued by China Quality Certification Center.
6. In 2005, Sunward won ISO14001 Environment System Certificate and OHSAS18001 Occupational Health and Safety Management System Certificate issued by China Quality Certification Center.
7. In 2006, Sunward won CE Certificate issued by Italian ECM Company.
8. In 2006, Sunward won Measurement Standard Examination Certificates of vernier, indication and micrometer.

II. Quality, Environment and Occupational Health and Safety Policy

1. Quality Policy
Excellent Design, lean production, concentration on details, and persistent improvement

2. Environment, Occupational Health and Safety Policy:
Care, Precaution, Maintenance and Improvement

Note: a. Care: care the environment and health and safety of staff’s body and mind
b. Precaution: prevent from environmental pollution and accident
c. Maintenance: Maintain better environment and safe working site
d. Improvement: Improve persistently, and enhance the ability to guarantee the environment and occupational health and safety

3. Policy Meaning:

With the basic meaning of human-orientation and concentration on environmental care and occupational health and safety, quality, environment and occupational health and safety policy is the precondition of the production and management of the company. Defining the basic task and quality pursue of the company, the policy is the main method to realize the core aim of the company. Under the guide of this policy, we will:

a)Comply with laws and regulations on quality, environment, and occupational health and safety, and prevent from environmental pollution and occupational health and safety accident.

b)Focus on the customer, fully consider the staff rights of the company, construct an atmosphere of human-oriented management, create the enterprise culture with our own characteristics and provide the staff with room to grow and develop.

c)Pursue the excellence, and take up the responsibility to supply excellent quality product. Meanwhile, not only provide products with the standard higher than national and industrial standard for the customer, but also offer excellent related service.

d)Improve and perfect the integrated management system of quality, environment, occupational health and safety, and constantly enhance the quality of product and service through the management innovation, technique innovation and technology innovation.

e)Achieve the unification of economic benefit, social benefit and environmental benefit, and realize the sustainable development of the company by pursuing the satisfaction of the customer, staff and the society.

III. Quality Assurance Method

1.Establish the perfect business process of the company, and optimize at the proper time: Make the integration of each business process of R&D, purchase, logistics, production, quality management and sales to form reasonable and orderly working procedure and realize the stability of working quality.

2.Publicize the correct quality concept, and improve the quality consciousness of the staff.

a. The quality is rooted in details, and only grasp the details can enhance the quality.
b. The quality is not from the inspection but the production.
c. The blemish could be prevented.
d. Precaution is better than the inspection afterwards.

3. Adopt advanced quality management technology:

Make use of QC methods of lookup table, Pareto chart and fishbone chart to analyze and settle the quality problems.

Use the quality statistical data of feeding material, each procedure of the production and after service to discover the quality potential troubles of each procedure and take measurements to prevent from them.

4. Implement a number of activities such as the resolution improvement and OCC, to enhance the quality of our products.
a.Total complete quality is the aim of every staff.
b. The improvement of quality requires no extra expense, and every staff is able to discover and settle the problem in working field.

5. Take the satisfaction of the customer as the highest quality standard:
a. Establish fixed paths to get the feedback of the customer concerning Sunward product and service, and take relevant measurements to improve it.
b. Visit the customer and make the survey of customer satisfaction index periodically, which can evaluate the opportunity to improve the product and service of the company.

6. Establish the stable supply chain of mutual benefit to guarantee the quality and delivery time of the purchased materials.
a.All key parts (e.g. engine and hydraulic components) adopt domestic and international top-ranking brands. The company establishes good cooperation relationship with manufacturers of international well-known brands such as YANMAR, KUBOTA, CUMMINS, Rexroth, and KYB and domestic well-known brands such as Shanghai Drennan, Jiangsu AKG, and Bergstrom. Guarantee the quality of main supply materials by brands.
b. Send the designated person to support the supplier from the technology and quality, and realize the common development of the supplier and demander.
c. Carry out Inspection Exemption, and reduce the transaction cost for excellent suppliers.

7. Monthly Meeting of Quality System:

a. Establish the aim of Sunward quality, and analyze it into the quality index of each department.
b. Examine the rates of the quality of each department up to standards by quality statistic data, and confirm the main direction of improvement and the responsible department.
 
8. Quality Deviation Reporting System

Report on the limitations that affect the quality R&D, purchase, production and service, and analyze the reasons and make the improvement by the responsible department.